Event Planning and Operations Intern

Employer Madison Capitols
Location Madison, WI
Type Internship
Apply by Not specified
More details https://www.madcapshockey.com/internships
Posted on August 31, 2022



To create an environment where our organization can have a positive impact on all people through the game of hockey.


Intern must attend a minimum of fifteen (15) games during the 2022-23 season. Transportation will be provided, if needed, by Madison Capitols for all home games. Office hours are encouraged, but not required.

Internship – Outline & Initiatives

The following is a list of the initiatives we are looking to implement, improve upon and create for the 2022-23 season. Our marketing, social media reach and media relations presence are imperative to our success:

  1. Event Planning – Scheduling, Activation, & Logistics
    1. Scheduling promotional night activations
    2. Planning interviews, press releases and dissemination of information to local media outlets
    3. Insuring social media platforms are delivering on schedule
    4. Coordinating with social media group on posting schedule
    5. Ordering, printing and distribution of promotional assets
    6. On-site activation of game night elements during Capitols games (see below)
  1. Game Day Operations – Logistics & Customer Service
    1. Ensuring fan experience is ‘awesome’
    2. Assisting with the following game-day elements:
      1. Ticketing
      2. Concessions
      3. Merchandise
  1. Aiding the organization of game night elements, including the following:
    1. Performance groups
    2. Anthems – schools/choirs
    3. Ceremonial Puck drops
  1. Intermission youth hockey
  2. Promotional participants
  3. Fan giveaways
  1. Facilitating outstanding customer service
    1. Visiting with fans during the game to ask their feedback and ensure they are enjoying themselves
    2. Taking care to ensure a great night/event for all customers

Please reach out to us via email at info@madcapshockey.com.  Please include relevant contact information and your resume.