Student Help — The Office of Student Transition & Family Engagement

Employer The Office of Student Transition & Family Engagement
Location Madison, WI
Type Part time
Apply by September 25, 2023
More details
Posted on September 18, 2023


The Office of Student Transition & Family Engagement – OSTFE (formerly the Center for the First- Year Experience – CFYE) includes elements such as SOAR, Wisconsin Welcome, Parent & Family Programs, the Transfer Transition Program, and a First-Year seminar class. This position works to assist in the planning, implementation, and communications of these various programs. This position will have a strong emphasis on social media management, content design, and graphic design. The position will have a large role in helping to grow OSTFE social media platforms and assist with marketing of the various programs across the office.

The major responsibilities for the Social Media/Design Communications Intern are as follows:
● Office-Wide Social Media & Communications
➢ Assist with social media plan, design, and creation of content
➢ Creation of regularly scheduled OSTFE social media content
➢ Development of social media content strategy and vision
➢ Engage with new students on social media during programs
➢ Assist with management of social media accounts (Instagram mainly, Facebook, etc.)
● Important Skills & Projects
➢ Social Media Management and planning of content calendar
➢ Graphic design using Canva
➢ Ability to use a DSLR camera and have familiarity with photography and photo editing software (Adobe Lightroom, Illustrator, etc.)
➢ Ability to draw designs (such as a T-shirt designs) would be a plus

Additional project areas for the Communications Intern are based on interest and follow:
● Programming
➢ Take lead on certain event(s) and help organize logistics for it
● WI Welcome Planning Committee
➢ Serve as student representative on planning committee
● WI Welcome Guidebook app
➢ Assist with inputting WI Welcome events, hosts, information onto Guidebook app
● Assessment
➢ Opportunities to assist with assessment across a few areas of the office’s work

Wisconsin Welcome Support & Logistics
● Provide customer service and accurate information to new students and guests
● Manage technology as needed for Wisconsin Welcome
● Support the organization of Wisconsin Welcome events in late August/early September
● Be present to assist with all of large scale WI Welcome events (dates to come later)
● Meet regularly with the Wisconsin Welcome Coordinator as well as other office staff as needed to assist in the development of Wisconsin Welcome programs

Knowledge, Skills, and Abilities:
● Exhibit the ability to work effectively with a diverse network of team members, campus partners, and stakeholders and promote the benefits of diversity & inclusion
● Be able to strongly represent the office’s core values: Inclusion, Education, Integrity, and Collaboration
● Solution-oriented learner who uses available resources, asks questions, and tests ideas
● Committed to creating an inclusive environment, maintaining a positive attitude, and motivating a team
● Maintains a strong commitment to easing the UW-Madison transition for students and families
● Ability to problem solve, prioritize, stay organized, and make efficient use of work time
● Open-minded and adaptable to regular change on-the-job
● Ability to balance work requirements and a fun team atmosphere with peers
● Can both contribute to a team-oriented environment and be able to work independently and make decisions

Qualifications and Requirements:
● Must have full-time student status for the fall ‘23 and spring ‘24 semester.
● Must be in good academic and non-academic standing with the University at the time of application, hire, start of employment, and through the duration of employment. All
non-academic misconduct will be reviewed for employment consideration. OSTFE retains the right to check the grade point averages and student conduct during hiring and employment.
● Strong work ethic and leadership initiative
● Must have flexibility/adaptability
● Must demonstrate exceptional oral and written communication skills
● Must have strong organizational skills and attention to detail
● Must be able to interact professionally with campus staff
● Desire to participate in public speaking
● Must have a good attitude while working in a fast-paced environment
● Be available to work on all of the dates listed in the “Important Dates and Time Commitment Requirements” section of the application

Compensation: OSTFE Interns are paid at a rate of $17.00 per hour. Intern also will receive other office swag items.

Position Hours:
Fall 2023: ~10-15 hrs total per week (Determined with position supervisor)
Spring 2024: ~10-15 hrs per week (based on class schedule) Summer 2024 (if available): 15-20 hours per week in June & July
August/September 2024: ~25-30 hrs total per week (Wisconsin Welcome Programming)

Important Dates and Time Commitment Requirements:
All Communication Interns must be available for the following times (subject to change)
● October 19-21st 2023: Fall Family Weekend
● Mid-January 2024: JSOAR and Winter Welcome
● Mid-March (date to come): NODA conference
● June, July, Early August (if available): SOAR sessions
● Late August/Start September 2024: Heavy stage of WI Welcome tasks
● Anticipated end date of internship is negotiable

To apply:
Please apply through the UW Student Jobs Board (Job Number: 505789) by 11:59 p.m. on Monday September 25th, 2023. Individual interviews will be during the week of October 2.
Applicants must submit the following materials on their Job Board application:

● A brief Interest Statement detailing your interest in the Communications Intern position
● Current résumé (PDF format preferred)

Position Contact: Brad Lanza, Wisconsin Welcome Coordinator,

Equal Employment Opportunity Statement:
UW-Madison is an Equal Employment, Equal Access Employer committed to increasing the diversity of our workforce.

Institutional Statement on Diversity:
Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals. The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background-people who as students, faculty, and staff serve Wisconsin and the world.