Empathy in Online Cancer Support Groups: Distinguishing Message Expression and Reception Effects

Jeong Yeob Han, Dhavan V. Shah, Eunkyung Kim, Kang Namkoong, Sun-Young Lee, Tae Joon Moon, Rich Cleland, Fiona M. McTavish, and David H. Gustafson (2011) “Empathy in Online Cancer Support Groups: Distinguishing Message Expression and Reception Effects,” Health Communication, 26 (2), 185-197.