|Employer||UW-Madison | Memorial Union|
|Apply by||January 17, 2020|
|Posted on||November 21, 2019|
• Aid student organizations, university departments, and Wisconsin Union members in reserving common meeting room spaces in Union buildings and campus classrooms.
• Obtain basic information about events from coordinators that will help identify which meeting space is best suited for event.
• Be available during work hours to answer questions about spaces or reservation details by phone, email, or walk-ins.
• Understand and regularly use the event scheduling software (EMS) used in Campus Event Services Office, along with other programs (25Live, WhentoWork, etc.)
• Learn various Wisconsin Union and campus policies in order to best advise customers.
• Learn names, locations and features of Wisconsin Union meeting rooms, as well as various campus meeting spaces.
• Communicate with other Union departments and Union members.
• Use a variety of communication mediums to gather group information, event logistics, AV/equipment needs, catering needs, and billing information.
• Create and maintain event set-up diagrams using diagramming software.
• Perform clerical tasks such as copying, maintaining spreadsheets, and updating various materials, etc.
• Demonstrated experience in written and verbal communication with customers/clients.
• Ability to work with diverse groups and adapt to change quickly.
• Ability to work in a professional office both as part of a team and independently.
• Ability to effectively and efficiently manage multiple projects while adhering to strict deadlines in a fast-paced environment.
• High proficiency in Microsoft Excel.
• Strong attention to detail.
• Commitment to contributing to a diverse, inclusive, and respectful work environment.
• Interest in event and conference planning preferred.
• Previous customer service and office work experience is required.
• Students with interest in professional event planning; however, all candidates welcome to apply.
• Candidates must be able to make a minimum 12-month commitment to the position due to the extensive training involved.
• During the academic year, candidates must be available to work 10-15 hours per week.
• The position is a combination of a paid hourly wage ($10.00), in addition to credit eligibility through a campus department.
To apply, email resume and cover letter by Friday, January 17 at 5:00 P.M. to Jen Brown (Jen.Brown@wisc.edu).