| Employer | Baltimore Ravens |
|---|---|
| Location | Owings Mills, MD |
| Type | Internship |
| Apply by | Deadline not specified—Apply ASAP! |
| More details | https://us242.dayforcehcm.com/CandidatePortal/en-US/baltimoreravens/Posting/View/1436 |
| Posted on | March 6, 2025 |
Description
The Digital Media Assistant will support the day-to-day operations of Ravens digital owned and operated channels by publishing content and information that supports multiple departments throughout the organization. This is not a social media, broadcasting, writing or I.T. position.
TIME FRAME: May/June 2025 – May/June 2026
IDEAL CANDIDATE: Will possess a superior work ethic and be highly flexible with an ability to adapt to the fast pace and constant changes that come with the NFL news cycle, have previous experience using a CMS, proficient design and Photoshop skills, proven web development abilities, a working knowledge of HTML, strong proofreading skills and attention to detail, be highly collaborative, a good communicator and able to take direction from multiple supervisors, have time management skills and a solid knowledge of digital media platforms.
GENERAL DUTIES:
• Update website and app content across various pages and platforms
• Oversee live-streaming events on website and app
• Prepare/update player/coach/cheerleader/staff bios, update roster and depth chart, post transactions
• Fulfill website requests by other departments
• Provide backend quality control of website and app – ensure all content is properly displayed and free of errors
• Assist in building sponsor promotion pages and sweepstakes entry forms
• Train and update responses for AI chatbot utilized on website and app
• Assist with the preparation and creation of marketing and business-related emails, including Ravens Call, Marketing/Ticketing, Purple, RISE, Corporate Sales and Suites
• Assist in troubleshooting CMS issues; work with NFL Support team
• Send mobile app push notifications for live events, promotions, content, and marketing or business-related communications
• Prize fulfillment and mailing of items needing to be shipped
• Assist in posting media content to digital platforms as needed; add relevant keyword tags and optimize pages for SEO
• On occasion, assist with the creation of photo gallery content for digital platforms, including captions, crediting and alternate text
• Other duties as assigned
Weekend On-Call (in rotation of every-other week):
• Post news articles, videos, photo galleries, audio content, transcripts, press releases, media advisories; add relevant keyword tags and optimize pages for SEO
• Create images and thumbnails for articles, videos, podcasts and photo galleries posted to digital platforms
• Send mobile app push notifications for breaking news
Gameday (Home & Away):
• Assist in creation of story images; post gameday news articles, photo galleries and post-game transcripts
• Assist in posting all gameday videos, including game highlights, press conferences and post-game videos
• Setup and ensure functioning of Squad Snaps AR activation (home games)
• Other duties as assigned
EXPECTATIONS:
• Work 40-hour-plus week, in addition to all game days (home and away) and required to work evenings, weekends and holidays when necessary
• Collaborate with other departments to fulfill organizational digital requests
• Perform duties as outlined by the Ravens’ organizational mission, values and goals
• Project a professional image in all interactions including fans, corporate partners and fellow Ravens’ associates, coaches and players
• Effectively communicate with co-workers within the department and throughout the organization
• Provide your own transportation to the Under Armour Performance Center, M&T Bank Stadium and any other places that may be required
• Responsible for providing your own housing in the Baltimore area
• Arrive on time
• Go the extra mile to assist other members of the department
REQUIREMENTS:
• Have graduated from a 4-year degree institution by the start date of internship, or are currently enrolled in a graduate program
• Degree and/or prior experience in Digital Media, Web Development, Digital or Interactive Marketing, Journalism, Public Relations, Communications, Graphic Design or related field
• Proficiency in basic content management platforms, HTML coding, Microsoft Word and Excel.
• Excellent communication, writing and proofreading skills; must possess a superior attention to detail
• Working knowledge of Photoshop and basic design experience; other design and Internet-related skills (Illustrator, SEO, CSS, etc.) a plus
• Availability to work long, irregular hours and adaptability to a fast-paced environment involving several simultaneous projects and supervisors
• Ability to meet deadlines, think creatively, and work well on a team
• Self-starter and collaborator
• Possesses initiative, passion for new innovation and technology, organization, creativity, customer focus, effective communication
• Have a positive attitude
• Must be able to lift 50+ lbs.
PAY/BENEFITS:
• 15.50 / hour overtime eligible
• Daily meals provided
• Company paid health insurance
• Comp tickets for home games
• Health & Wellness Leave
• Wellness Classes / Gym Access
APPLICATION PROCESS: To be considered for this internship, applicants must complete the online application and submit a resume and cover letter.
Deadline not specified—Apply ASAP!